Acronis True Image / Acronis Cyber Protect Home Office

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Acronis True Image 2017 21.0 Build 8058 New Generation

Installation procedure
The installation procedure is straightforward. Please run the downloaded executable file and follow the instructions.

Fixed issues

• Issues related to the updates download process through the insecure channel were fixed. In addition to verifying the server-provided MD5 hash, Acronis digital signature validation was added. For more information read here:
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  .

and also in the newest update hot

Security update release

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[Camel1965]

Acronis True Image 2018 22.3.1 Build 9202

Build9202Aug 22, 2017
Acronis True Image for Windows
What's new

• New! Backup Statistics and Activity graphically represents content of a backup, provides statistics for backed-up file categories, such as documents, photos, videos, music, and others. Backup activity streams allow you to track history of backup operations starting from a backup creation, the operation statuses, and to analyze the statistics for successfully backed-up data.
  
• Improved Media Builder to create WinPE media by using Windows Recovery Environment without downloading the additional component—Windows ADK or Windows AIK (up to 6 GB). You can customize your media in Advanced mode, or use the predetermined settings of Simple mode.
  
• New! Active Protection Dashboard monitors how many potentially risky processes have been flagged, and the number of files duplicated in cache to protect them from the risky processes. The dashboard provides statistics for blocked, trusted processes and allows you to manage a permission list so your trusted applications could run as normal.
  
• Improved Active Protection compatibility with Windows Defender and other third-party antivirus software.
  
• Improved Clone disk utility—You can clone disk on an active Windows system without having to use bootable media. By using the volume shadow copy service (VSS), Acronis True Image allows you to create a snapshot of the active partition and boot from the new disk.
  
• New! Conversion to Virtual Machine—Convert Acronis backup files to the Microsoft Virtual Hard Drive format to ensure the system will boot starting a virtual machine with Hyper-V. You can also mount a .vhd(x) file as a virtual hard drive.
  
• New! Faster file and system recovery with the enabled WAN optimization option that increases download speed from Acronis Cloud data centers.
  
• New! Faster Incremental Backup for disk and partition backups with Acronis Changed Block Tracker (CBT). The Volume Tracker reduces the amount of time taken to perform incremental or differential images by monitoring the changes to an image in real-time mode.
  
• New! Laptop power setting allows you to pause backup while working on battery to save the battery power. The paused backups will continue automatically after connecting power adapter.
  
• Usability and other improvements:
  • Mobile devices are available in the backup source list.
  • Access to backup shortcut menu with right-click.
  • Progress bar was updated with application window blurring.
  • Fixed issue with the search dialog that did not provide functionality of recovering several files from different backup versions.
  • Fixed issue with possibility to move a backup from a password-protected network to a local drive or to another share.

Known issues

• [TI-109637] Windows Defender is paused after installing Acronis True Image 2018, until Windows is restarted.
• [TI-92941] Running mobile backup prevents the computer from going to sleep.
• [TI-107298] Acronis Startup Recovery Manager cannot be activated on a computer with a dynamic system disk.
• [TI-107298] The mobile backup location cannot be changed because Mobile Services are turned off by default.
• [TI-108140] An error occurs while editing backup options after importing backup settings from a file.

System requirements
Hardware requirements:

• A CPU that supports SSE instructions

Operating systems:

• Windows 10 Creators Update
• Windows 10
• Windows 8.1 (all editions)
• Windows 8 (all editions)
• Windows 7 SP1 (all editions)
• Windows Home Server
• Windows XP SP3 (32-bit)

It is possible for the software to work on other Windows operating systems, but it is not guaranteed.

File systems:

• FAT16/32
• NTFS
• Ext2/Ext3/Ext4
• ReiserFS
• Linux SWAP

Storage media:

• Internal hard disk drives
• External hard disk drives with any of the following interfaces: USB (including USB 3.0), eSATA, FireWire (IEEE-1394), and SCSI
• Solid State Drives (SSD)
• Networked storage devices

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[Camel1965]

Acronis True Image 2018 22.3.1 Build 9207

Acronis True Image for Windows
What's new

• New! Backup Statistics and Activity graphically represents content of a backup, provides statistics for backed-up file categories, such as documents, photos, videos, music, and others. Backup activity streams allow you to track history of backup operations starting from a backup creation, the operation statuses, and to analyze the statistics for successfully backed-up data.
  
• Improved Media Builder to create WinPE media by using Windows Recovery Environment without downloading the additional component—Windows ADK or Windows AIK (up to 6 GB). You can customize your media in Advanced mode, or use the predetermined settings of Simple mode.
  
• New! Active Protection Dashboard monitors how many potentially risky processes have been flagged, and the number of files duplicated in cache to protect them from the risky processes. The dashboard provides statistics for blocked, trusted processes and allows you to manage a permission list so your trusted applications could run as normal.
  
• Improved Active Protection compatibility with Windows Defender and other third-party antivirus software.
  
• Improved Clone disk utility—You can clone disk on an active Windows system without having to use bootable media. By using the volume shadow copy service (VSS), Acronis True Image allows you to create a snapshot of the active partition and boot from the new disk.
  
• New! Conversion to Virtual Machine—Convert Acronis backup files to the Microsoft Virtual Hard Drive format to ensure the system will boot starting a virtual machine with Hyper-V. You can also mount a .vhd(x) file as a virtual hard drive.
  
• New! Faster file and system recovery with the enabled WAN optimization option that increases download speed from Acronis Cloud data centers.
  
• New! Faster Incremental Backup for disk and partition backups with Acronis Changed Block Tracker (CBT). The Volume Tracker reduces the amount of time taken to perform incremental or differential images by monitoring the changes to an image in real-time mode.
  
• New! Laptop power setting allows you to pause backup while working on battery to save the battery power. The paused backups will continue automatically after connecting power adapter.
  
• Usability and other improvements:
  • Mobile devices are available in the backup source list.
  • Access to backup shortcut menu with right-click.
  • Progress bar was updated with application window blurring.
  • Fixed issue with the search dialog that did not provide functionality of recovering several files from different backup versions.
  • Fixed issue with possibility to move a backup from a password-protected network to a local drive or to another share.

Known issues

• [TI-109637] Windows Defender is paused after installing Acronis True Image 2018, until Windows is restarted.
• [TI-92941] Running mobile backup prevents the computer from going to sleep.
• [TI-107298] Acronis Startup Recovery Manager cannot be activated on a computer with a dynamic system disk.
• [TI-107298] The mobile backup location cannot be changed because Mobile Services are turned off by default.
• [TI-108140] An error occurs while editing backup options after importing backup settings from a file.

System requirements
Hardware requirements:

• A CPU that supports SSE instructions

Operating systems:

• Windows 10 Creators Update
• Windows 10
• Windows 8.1 (all editions)
• Windows 8 (all editions)
• Windows 7 SP1 (all editions)
• Windows Home Server
• Windows XP SP3 (32-bit)

It is possible for the software to work on other Windows operating systems, but it is not guaranteed.

File systems:

• FAT16/32
• NTFS
• Ext2/Ext3/Ext4
• ReiserFS
• Linux SWAP

Storage media:

• Internal hard disk drives
• External hard disk drives with any of the following interfaces: USB (including USB 3.0), eSATA, FireWire (IEEE-1394), and SCSI
• Solid State Drives (SSD)
• Networked storage devices

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[Camel1965]

Acronis True Image 2018 22.4.1 Build 9660

Sep 27, 2017
Acronis True Image for Windows
What's new

• Support for Windows 10 Fall Creators Update
  
• Machine learning for the Active Protection feature
  
• Issue fixes and other improvements

Fixed issues

• [TI-108961] Under bootable media, when SMB1 protocol is switched off, connection to a Windows share hangs.
• [TI-113226] Media Builder crashes after reconnecting a USB drive while creating a bootable media.
• [TI-112907] The Active Protection notification hangs when overlaid by the system report icon.
• [TI-112771] Infinite loading in the Account tab after starting the trial mode, if Active Protection is turned on.
• [TI-112530] The Media Builder window does not fit the screen if scaling is set to 150 percent.
• [TI-112218] The information message about stopped recovery is absent if the recovery is from a backup located in the 'Others' section of the backup list.
• [TI-112095] Queued backups become canceled if the charge cord was unplugged when the "Do not back up when working on battery power" option is turned on.
• [TI-111324] On the Activity tab, some failed backups have no time stamp of failure.
• [TI-109785] Nonstop Backup creates a snapshot when no changes have been made to the protected data.
• [TI-105796] On some laptops, the message "Network configuration parameters are not valid" appears when trying to connect to a Wi-Fi network under Linux-based bootable media.
• [TI-92030] The "Unable to format media" error appears while creating bootable media on a 64 GB USB flash drive formatted to exFAT.

Known issues

• [TI-114893] When cloning a disk, the value of required space on the destination disk is calculated incorrectly if you use the file exclusion feature.
• [TI-113732] The number of backup versions is incorrect when backing up to Acronis Secure Zone with custom backup scheme based on the full backup method.
• [TI-112316] In some cases, the "An error occurred either during connection or on the server. Check your internet connection..." message appears after clicking the Recovery button.

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[Jarom]

Acronis True Image 2018 22.4.1 Build 9850

Fixed issues:

• [TI-115677] After updating Acronis True Image from build 9207 to build 9660, the subscription activation is lost and shown as Trial.
• [TI-117520] Active Protection is turned off when an empty card reader is connected to the computer.

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[Camel1965]

Acronis True Image 2018 22.4.1 Build 9850

Build9850Oct 18, 2017
Acronis True Image for Windows
Fixed issues

• [TI-115677] After updating Acronis True Image from build 9207 to build 9660, the subscription activation is lost and shown as Trial.
• [TI-117520] Active Protection is turned off when an empty card reader is connected to the computer.

Known issues

• [TI-114893] When cloning a disk, the value of required space on the destination disk is calculated incorrectly if you use the file exclusion feature.
• [TI-113732] The number of backup versions is incorrect when backing up to Acronis Secure Zone with custom backup scheme based on the full backup method.
• [TI-112316] In some cases, the "An error occurred either during connection or on the server. Check your internet connection..." message appears after clicking the Recovery button.

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[Camel1965]

Acronis True Image 2018 Build 10410

What's new

• Wi-Fi support in WinPE media.
• Information about recovery operations was added to the Activity tab.
• Improved the statistics diagram on the Backup tab.
• A link to the Online Dashboard was added to the Account tab.
• In-product notifications about license conflicts were implemented.
• Reworked error messages for the cases when a backup destination is not available.
• A new calendar-based retention policy for nonstop backups to the cloud.
• The ability to re-scan a QR code to reconnect mobile devices to a computer.
• A new default setting to prevent a computer from sleeping during mobile backup.
• Issue fixes and other improvements.

Fixed issues

• Old cloud backup versions are not deleted if the retention rules are set up by version age.
• Acronis True Image does not start when you click 'Open settings' in the notification area icon menu.
• Incorrect local archive size calculation in the console.
• An incremental Instagram backup fails with the 'Error from Archive Server' error if the previous backup was canceled.
• On Windows 10 Fall Creators Update, an empty recovery screen is shown during the second recovery attempt of a password-protected backup.
• Windows Fast StartUp becomes disabled after the Acronis True Image installation.
• A Hyper-V virtual machine cannot be updated when Acronis Active Protection is turned off.
• The error 'Failed to add the backup to the backup list. The backup may be locked or corrupted.' appears while adding a backup located on a DVD.
• The 'Unable to format media' error is displayed when trying to create a Linux-based bootable media on a 64 GB USB flash drive formatted to exFAT.
• When configuring partition recovery, the changed partition properties in the 'Manage partition' dialog are not saved.

Known issues

• [TI-120886] Under WinPE-based media, the error 'Acronis True Image backup file is corrupted' appears when attempting to recover data from a backup located on a Linux network share.
• [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
• [TI-112797] A backup stops after clicking 'Back up now' if the setting 'Do not back up on battery' is turned on and the power adapter is unplugged.
• [TI-117123] The Acronis Active Protection notification area icon is shown as unavailable after the product update from build 9207 to build 9660.
• [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
• [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

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[Camel1965]

Acronis True Image 2018 22.5.1 Build 10640

Build10640Dec 22, 2017
Acronis True Image for Windows
Fixed issues

• Unable to select a backup destination, the "Select destination" text is not clickable.
• After the update from build 9850 to build 10410, the entries on the Activity tab are not shown if the number of the entries was quite large.
• If the product was activated offline with a perpetual license, it demands reactivation when an Internet connection is enabled.
• Under a WinPE media, the data cannot be recovered from a backup located on an NAS, the error "Acronis True Image backup file is corrupted" appears.
• Backup stops after clicking "Back up now" if the setting "Do not back up on battery" is turned on and the power cord is unplugged.
• In the notification area, the Acronis Active Protection icon is shown as unavailable after the update from build 9207 to build 9660.

Known issues

• [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
• [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
• [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

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[Camel1965]

Acronis True Image 2018 22.5.1 Build 11530

Fixed issues

• An unclear error message is displayed while backing up to the cloud: 'FES request failed.'
• The product is locked and the 'Subscription expired' lock screen appears for users with an active subscription license, if the license conflict was not resolved at the account management web page.
• The 'Expired subscription' lock screen is shown to the users with an active subscription if they could not sign in to the account for 30 days.
• The product activation fails if the installed BIOS firmware does not support BIOS ID requests.
• The product subscription is shown as Trial after the product upgrade from version 2017 to 2018.
• A system report generated from the application hangs if the C:\ProgramData\Acronis folder contains a file.
• A mapped network drive does not work under WinPE-based bootable media.
• Backup to CD or DVD fails with the error 'Cannot open the backup.'
• After cleaning up old backup versions on the Acronis Cloud web application, the storage space is not freed up.

Known issues

• [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
• [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
• [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

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[Camel1965]

Acronis True Image 2018 22.5.1 Build 12510

What's new

• OneDrive folder was added to default backup exclusions. For more information, refer to
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  .

Fixed issues

• Backup to a DVD disk fails, if the 'Validate backup when it is created' option is activated.
• In bootable media environment disk restore from a backup split into several DVDs freezes at the 'Recovering partition structure' step.
• When adding the first part of a backup split into several DVDs, the error 'Failed to add the backup to the backup list. The backup may be locked or corrupted.' appears.
• Bootable media does not boot from a DVD if it was placed on this DVD during a backup with the 'Place Acronis True Image on media' option activated.

Known issues

• [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
• [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
• [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

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[Camel1965]

Acronis True Image 2019 23.2.1 Build 13660

What's new

• New! Cleaning up backup versions manually
  Take even greater control over your local backups in order to better manage your disk space. Our new backup cleanup utility allows you to free up space by manually selecting unnecessary versions of your backups. Keep what you need, wipe what you don’t.
  
  
• New! Acronis Survival Kit
  To recover your computer in case of a failure, you need to have two crucial components—a backup of your system disk and a bootable rescue media. Acronis Survival Kit is an external hard disk drive that contains both components so that you can have a single device that has everything that you need to recover your computer. To create an Acronis Survival Kit you can use any external hard disk drive larger than 32 GB. Please note that external flash drives are not supported.
  
  
• New! Active Protection for NAS devices and network shares
  Acronis Active Protection, our industry-leading defense against ransomware, can now protect network shares and NAS devices.
  
  
• New! Enhanced scheduling flexibility
  We are making scheduling easier with the new option that allows starting backups whenever an external drive is connected. Configure a new backup plan, activate the option, and your backup will start automatically each time you attach the designated USB drive to your PC.
  
  
• Improved Cloud backup
  Acronis’ new technology for backing up files to the cloud increases the backup speed. That means the independently proven fastest cloud backup is even better, delivering secure, off-site storage that encrypts your data to ensure your digital privacy.
  
  
• Improved OneDrive backup technology
  Acronis True Image 2019 can now back up the OneDrive files that are physically present on your PC. Please make sure that the option "Save space and download files as you use them" is disabled in the Microsoft OneDrive settings, to ensure Acronis True Image consistently backs up your files.
  
  
• Improved WinPE Media Builder
  In Acronis True Image 2019 WinPE media received two important improvements:
  
  • The ability to add drivers to WinPE media
  • Acronis WinPE media detects network adapters and you can configure network settings to recover using either a Wi-Fi or Ethernet connection

Known issues

• Backup comments do not reappear after reinstalling the product for file backups to Cloud.
• [TI-130160] It is impossible to boot WinPE created under Windows 10x64 UEFI on machines with Windows 10x86 UEFI and vice versa.
• [TI-130021] "MediaBuilder.exe" continues running after closing the Rescue Media Builder window.
• [TI-127741] File recovery to the original location from Acronis Cloud fails if the original file is locked.
• [TI-119448] If you pause your backup to Acronis Cloud and try to delete it, the following message appears: "The data you are trying to use is blocked at the moment. Please try again later."
• [TI-115928] The archiving operation fails with 'Write error' after the computer is woken up from the sleep mode.
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
• [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

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[Camel1965]

Acronis True Image 2019 23.3.1 Build 14110

What's new

• Added support for the Windows 10 October 2018 Update
• Bug fixes and other improvements

Fixed issues

• It is impossible to boot WinPE created under Windows 10x64 UEFI on machines with Windows 10x86 UEFI and vice versa.
• "MediaBuilder.exe" continues running after closing the Rescue Media Builder window.
• Intel Stream x360 does not boot after recovery from a cloud backup.
• The 'Do not back up on battery' option is not shown in settings after installing a UPS.
• On a slower network connection, a file backup to Cloud may fail. The following message appears: "Network disconnected by timeout."
• For GPT disks larger than 4 TB used on BIOS systems, Acronis Survival Kit converts GPT into MBR.

Known issues

• Backup comments do not reappear after reinstalling the product for file backups to Cloud.
• [TI-127741] File recovery to the original location from Acronis Cloud fails if the original file is locked.
• [TI-119448] If you pause your backup to Acronis Cloud and try to delete it, the following message appears: "The data you are trying to use is blocked at the moment. Please try again later."
• [TI-115928] After the computer is woken up from the sleep mode, the archiving operation fails. The following message appears: "Write error."
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.

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[Camel1965]

Acronis True Image 2019 23.4.1 Build 14610

• Acronis Active Protection can now detect potential cryptomining malware and protect your PC resources and network traffic from unauthorized usage.
• Improved the Acronis Active Protection Dashboard interface.
• Introduced the possibility of backing up personal Microsoft Office 365 accounts.
• Acronis Survival Kit can be created on USB flash drives.
• Bug fixes and other improvements.

Fixed issues

• Explorer.exe doesn't restart on Windows 7 when Acronis True Image is uninstalled by using the web installer.
• Mobile backup status on the PC was not updated after successful creation of backup on mobile device.
• Exclusion page for Clone Disk wizard is not updated according to user selection when multiple folders are selected.
• Recovering a system file from a Cloud file backup to the original location (USB-flash) finishes with an error, but the file was restored successfully.
• There is an empty recovery tab of a file backup to Cloud, created on macOS, in Acronis True Image 2019 under Windows.
• Installation of Acronis True Image 2019 fails if the memory integrity security feature is on.
• Upload speed is not limited by the option 'Limit upload speed to...' for file backups to Cloud.
• After "Clone Disk" operation is cancelled, target disks are all greyed out on the second launch of the Clone Disk utility.
• The user guide link in the start menu always leads to the English version despite the selection of a different location.

Known issues

• Backup comments do not reappear after reinstalling the product for file backups to Cloud.
• [TI-127741] File recovery to the original location from Acronis Cloud fails if the original file is locked.
• [TI-115928] After the computer is woken up from the sleep mode, the archiving operation fails. The following message appears: "Write error."
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.

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[Camel1965]

Acronis True Image 2019 Build 14690

What's new

• Acronis Active Protection can now detect potential cryptomining malware and protect your PC resources and network traffic from unauthorized usage.
• Improved the Acronis Active Protection Dashboard interface.
• Introduced the possibility of backing up personal Microsoft Office 365 accounts.
• Acronis Survival Kit can be created on USB flash drives.
• Bug fixes and other improvements.

Fixed issues

• Explorer.exe doesn't restart on Windows 7 when Acronis True Image is uninstalled by using the web installer.
• Mobile backup status on the PC was not updated after successful creation of backup on mobile device.
• Exclusion page for Clone Disk wizard is not updated according to user selection when multiple folders are selected.
• Recovering a system file from a Cloud file backup to the original location (USB-flash) finishes with an error, but the file was restored successfully.
• There is an empty recovery tab of a file backup to Cloud, created on macOS, in Acronis True Image 2019 under Windows.
• Installation of Acronis True Image 2019 fails if the memory integrity security feature is on.
• Upload speed is not limited by the option 'Limit upload speed to...' for file backups to Cloud.
• After "Clone Disk" operation is cancelled, target disks are all greyed out on the second launch of the Clone Disk utility.
• The user guide link in the start menu always leads to the English version despite the selection of a different location.

Known issues

• Backup comments do not reappear after reinstalling the product for file backups to Cloud.
• [TI-127741] File recovery to the original location from Acronis Cloud fails if the original file is locked.
• [TI-115928] After the computer is woken up from the sleep mode, the archiving operation fails. The following message appears: "Write error."
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.

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[Camel1965]

Acronis True Image 2019 23.5.1 Build 17750

What's new

• Acronis True Image now supports three new languages: Bulgarian, Indonesian, and Turkish. You can switch the language in the Acronis True Image "Settings" tab.
• Bug fixes and other improvements.

Fixed issues

• The error "Unable to save the bootable media configuration" appears in the Acronis Survival Kit wizard when trying to recreate media on a USB disk after it has been reconnected.
• Based on AIK, WinPE media created in Windows 7x86 directly to a USB flash drive does not boot if the flash drive was formatted by the "Add new disk" feature.
• Backup to Blu-ray optical disks failed in Acronis True Image 2019 if the backup is split within several disks. The following error appears: "Error occurred while opening the file."
• It is not possible to create WinPE bootable media on a USB flash drive by using Acronis Universal Restore Media Builder.
• A cloud file backup of an empty folder fails with the error "The specified file does not exist."
• After performing a search in the cloud file backups, the second search attempt fails.

Known issues

• [TI-133559] Backup comments do not reappear after reinstalling the product for file backups to Acronis Cloud.
• [TI-127741] File recovery to the original location from Acronis Cloud fails if the original file is locked.
• [TI-115928] After the computer is woken up from the sleep mode, the archiving operation fails. The following message appears: "Write error."
• [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
• [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
• [TI-164038] Cloud backup upon event system shutdown/restart goes into the loading state if the Internet connection is turned off and on, and if the Acronis True Image application stays open.

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